Any business, no matter how digitally connected, ultimately relies on the efforts of people to deliver customer outcomes.

And to get the best out of people, great leadership is required.

Developed using years of in-field experience plus the outcomes of the latest Australia-wide and international research, Accela’s comprehensive training programs are the cutting edge in leadership development.

We draw on the following five competency clusters and 52 competencies to deliver off the shelf or create your own fully customised framework and workshops


The ability to understand and embrace the importance of change, married with the wherewithal to develop the self to meet new challenges is a fundamental key to personal success and great leadership. In the current disruption-heavy economic environment, those who are “standing still” are actually moving backwards.

Accela has identified and implemented learning programs for the following competency modules, designed to enhance anyone’s self-development capability and success.

  • Demonstrate Efficiency and Resourcefulness
  • Take Responsibility
  • Make Things Happen
  • Produce Results
  • Be Resilient
  • Display Emotional Intelligence
  • Rapidly Self-develop
  • Maintain a Positive Attitude
  • Set Personal Goals
  • Manage Your Boss


Accela’s leadership program teaches core competency modules which, if performed consistently and proficiently, are common to all great leaders.

  • Solve Problems Effectively
  • Make Good Decisions
  • Motivate Others
  • Plan Effectively and Manage Time
  • Handle Confrontational Situations
  • Influence Others
  • Handle Change
  • Display a Win/Win Team Approach
  • Delegate Effectively
  • Proactively Mentor
  • Proactively Conduct Appraisals


The ability to collaborate with other parties, be they peers, direct reports, line managers, customers, suppliers or a range of other stakeholders is a key determinant in the effectiveness of any leader.

Accela’s collaboration competency modules have been chosen to upskill the collaboration abilities of leaders throughout the modern business spectrum.

  • Manage Stakeholders
  • Gain Support of Others
  • Communicate Effectively
  • Display Interpersonal Skills
  • Network Effectively
  • Plan Collaboration Effectively
  • Promote the Vision
  • Deliver Effective Feedback
  • Build Personal Brand
  • Align Goals


It goes without saying that relationships held externally, be they with customers, suppliers, regulators or business partners are critical in determining the overall success of any enterprise. The leader who can successfully build, enhance and maintain these relationships will be incredibly effective for their people and organisation.

Accela has identified the following key competency modules to enhance this skill:

  • Demonstrate Customer Focus
  • Manage Suppliers
  • Deal with Challenging Clients
  • Manage Bids, Tenders and Proposals
  • Provide Service and Manage Client Relationships
  • Effectively Manage Client Communications
  • Manage Client Projects
  • Influence Relationships
  • Display Adaptability
  • Build Trust


At Accela, we believe that great leaders act with their people first and foremost in their mind, overlaid with a strong business context, focus and acumen. This enables any leader to truly be an asset for their organisation. A leader who can strongly display the following competency modules will enable their people to thrive in any commercial situation.

  • Gain Big Picture Insight
  • Display Business Acumen
  • MoDemonstrate Innovation and Agility
  • Demonstrate Financial Acumen
  • Think Strategically
  • Drive Process Improvement
  • Harness Change
  • Recruit the Right Talent
  • Identify and Retain Talent
  • Proactively Manage Performance
  • Deliver Effective Presentations

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Take the first step toward transforming your business

Get in touch with Accela today.

Call us +61 2 9368 7969.

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